About

There is a lot of misinformation and myths about the new coronavirus (COVID-19 virus) circulating on the Internet and in social media. Misinformation is one of the biggest challenges in fighting COVID-19. This is why it’s important to be careful where you look for information and advice.

PRIVACY POLICY

What information do we collect?

We collect information from you only when you want to report rumours, give any feedback or ask questions through the chat service. Such information may include impersonal information about your use of the service. We do not capture any personal information about you when you access this service or the chatbot.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your web browser (if you allow). They enable the sites or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Who has access to your messages?

The information that is transmitted through or stored on RapidPro or Bothub is only available for helping to track rumours and improve the chatbot based upon your feedback. Note that any messages transmitted via social media channels may be accessible by certain third-party organizations, such as cellular service providers used to transmit the messages. These organizations may have their own rules, policies, and security measures controlling who has access to messages transmitted through their services.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do we use third-party links?

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your consent

By using our service, you consent to our online privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below.

 

This privacy policy was last updated on 23 March 2020.